{"id":4527,"date":"2024-08-30T10:03:03","date_gmt":"2024-08-30T15:03:03","guid":{"rendered":"https:\/\/pasajeros.quito.gob.ec\/?page_id=4527"},"modified":"2026-01-08T15:46:46","modified_gmt":"2026-01-08T20:46:46","slug":"servicio-al-cliente","status":"publish","type":"page","link":"https:\/\/pasajeros.quito.gob.ec\/?page_id=4527","title":{"rendered":"Servicio al Cliente"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\t\t\t\r\n\t\t\t
\r\n\r\n\t\t\t\t\r\n\t\t\t\t
\r\n\r\n\t\t\t\t\t\r\n\t\t\t\t\t
    \r\n\t\t\t\t\t\t
  1. \r\n \r\n \r\n \r\n \r\n <\/i>Inicio <\/a>\r\n <\/span>\r\n \r\n <\/li>
  2. \/<\/span><\/li>
  3. Servicio al Cliente<\/span><\/li>\t\t\t\t\t<\/ol>\r\n\t\t\t\t\t
    <\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    Servicio al Cliente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
    \n\t\t<\/a>
    \n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t
    \n\t\t\t
    \n\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    Sugerencias y Reclamos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    Llena el formulario y recibe atenci\u00f3n oportuna a tus inquietudes<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/a>

    \n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t
    \n\t\t\t
    \n\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t

    Objetos Perdidos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t

    B\u00fasqueda de objetos perdidos dentro del sistema de transporte<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

    \n\t\t
    \n\t\t
    \n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t
    \n\t\t\t
    \n\t\t\t<\/path><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t
    Manual de Proceso: Gesti\u00f3n de Atenci\u00f3n al Usuario \/ Gesti\u00f3n de Preguntas, Quejas, Sugerencias, Felicitaciones (PQSF)<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
    \n\t\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tVista Previa<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
    \n\t\t\t\t
    \n\t\t\t\t\t\t\t\t\t
    \n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tDescargar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    Servicio al Cliente Sugerencias y Reclamos Llena el formulario y recibe atenci\u00f3n oportuna a tus inquietudes Objetos Perdidos B\u00fasqueda de objetos perdidos dentro del sistema de transporte Manual de Proceso: Gesti\u00f3n de Atenci\u00f3n al Usuario \/ Gesti\u00f3n de Preguntas, Quejas, Sugerencias, Felicitaciones (PQSF) Vista Previa Descargar<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"wf_page_folders":[],"class_list":["post-4527","page","type-page","status-publish","hentry"],"yoast_head":"\nServicio al Cliente - EPMTPQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/pasajeros.quito.gob.ec\/?page_id=4527\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Servicio al Cliente - EPMTPQ\" \/>\n<meta property=\"og:description\" content=\"Servicio al Cliente Sugerencias y Reclamos Llena el formulario y recibe atenci\u00f3n oportuna a tus inquietudes Objetos Perdidos B\u00fasqueda de objetos perdidos dentro del sistema de transporte Manual de Proceso: Gesti\u00f3n de Atenci\u00f3n al Usuario \/ Gesti\u00f3n de Preguntas, Quejas, Sugerencias, Felicitaciones (PQSF) Vista Previa Descargar\" \/>\n<meta property=\"og:url\" content=\"https:\/\/pasajeros.quito.gob.ec\/?page_id=4527\" \/>\n<meta property=\"og:site_name\" content=\"EPMTPQ\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/share\/VHDXPnSgUkJojcTr\/?mibextid=LQQJ4d\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-08T20:46:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@transportequito\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/?page_id=4527\",\"url\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/?page_id=4527\",\"name\":\"Servicio al Cliente - EPMTPQ\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/#website\"},\"datePublished\":\"2024-08-30T15:03:03+00:00\",\"dateModified\":\"2026-01-08T20:46:46+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/?page_id=4527#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/?page_id=4527\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/?page_id=4527#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Servicio al Cliente\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/#website\",\"url\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/\",\"name\":\"EPMTPQ\",\"description\":\"Empresa P\u00fablica Metropolitana de Transporte de Pasajeros de Quito\",\"publisher\":{\"@id\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/#organization\",\"name\":\"EPMTPQ\",\"url\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/FAVICON_DMQ-1.png\",\"contentUrl\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/wp-content\\\/uploads\\\/2024\\\/06\\\/FAVICON_DMQ-1.png\",\"width\":393,\"height\":521,\"caption\":\"EPMTPQ\"},\"image\":{\"@id\":\"https:\\\/\\\/pasajeros.quito.gob.ec\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/share\\\/VHDXPnSgUkJojcTr\\\/?mibextid=LQQJ4d\",\"https:\\\/\\\/x.com\\\/transportequito\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Servicio al Cliente - EPMTPQ","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/pasajeros.quito.gob.ec\/?page_id=4527","og_locale":"es_ES","og_type":"article","og_title":"Servicio al Cliente - EPMTPQ","og_description":"Servicio al Cliente Sugerencias y Reclamos Llena el formulario y recibe atenci\u00f3n oportuna a tus inquietudes Objetos Perdidos B\u00fasqueda de objetos perdidos dentro del sistema de transporte Manual de Proceso: Gesti\u00f3n de Atenci\u00f3n al Usuario \/ Gesti\u00f3n de Preguntas, Quejas, Sugerencias, Felicitaciones (PQSF) Vista Previa Descargar","og_url":"https:\/\/pasajeros.quito.gob.ec\/?page_id=4527","og_site_name":"EPMTPQ","article_publisher":"https:\/\/www.facebook.com\/share\/VHDXPnSgUkJojcTr\/?mibextid=LQQJ4d","article_modified_time":"2026-01-08T20:46:46+00:00","twitter_card":"summary_large_image","twitter_site":"@transportequito","twitter_misc":{"Tiempo de lectura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/pasajeros.quito.gob.ec\/?page_id=4527","url":"https:\/\/pasajeros.quito.gob.ec\/?page_id=4527","name":"Servicio al Cliente - EPMTPQ","isPartOf":{"@id":"https:\/\/pasajeros.quito.gob.ec\/#website"},"datePublished":"2024-08-30T15:03:03+00:00","dateModified":"2026-01-08T20:46:46+00:00","breadcrumb":{"@id":"https:\/\/pasajeros.quito.gob.ec\/?page_id=4527#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/pasajeros.quito.gob.ec\/?page_id=4527"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/pasajeros.quito.gob.ec\/?page_id=4527#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/pasajeros.quito.gob.ec\/"},{"@type":"ListItem","position":2,"name":"Servicio al Cliente"}]},{"@type":"WebSite","@id":"https:\/\/pasajeros.quito.gob.ec\/#website","url":"https:\/\/pasajeros.quito.gob.ec\/","name":"EPMTPQ","description":"Empresa P\u00fablica Metropolitana de Transporte de Pasajeros de Quito","publisher":{"@id":"https:\/\/pasajeros.quito.gob.ec\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/pasajeros.quito.gob.ec\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/pasajeros.quito.gob.ec\/#organization","name":"EPMTPQ","url":"https:\/\/pasajeros.quito.gob.ec\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/pasajeros.quito.gob.ec\/#\/schema\/logo\/image\/","url":"https:\/\/pasajeros.quito.gob.ec\/wp-content\/uploads\/2024\/06\/FAVICON_DMQ-1.png","contentUrl":"https:\/\/pasajeros.quito.gob.ec\/wp-content\/uploads\/2024\/06\/FAVICON_DMQ-1.png","width":393,"height":521,"caption":"EPMTPQ"},"image":{"@id":"https:\/\/pasajeros.quito.gob.ec\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/share\/VHDXPnSgUkJojcTr\/?mibextid=LQQJ4d","https:\/\/x.com\/transportequito"]}]}},"_links":{"self":[{"href":"https:\/\/pasajeros.quito.gob.ec\/index.php?rest_route=\/wp\/v2\/pages\/4527","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pasajeros.quito.gob.ec\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pasajeros.quito.gob.ec\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pasajeros.quito.gob.ec\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pasajeros.quito.gob.ec\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=4527"}],"version-history":[{"count":62,"href":"https:\/\/pasajeros.quito.gob.ec\/index.php?rest_route=\/wp\/v2\/pages\/4527\/revisions"}],"predecessor-version":[{"id":12962,"href":"https:\/\/pasajeros.quito.gob.ec\/index.php?rest_route=\/wp\/v2\/pages\/4527\/revisions\/12962"}],"wp:attachment":[{"href":"https:\/\/pasajeros.quito.gob.ec\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=4527"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/pasajeros.quito.gob.ec\/index.php?rest_route=%2Fwp%2Fv2%2Fwf_page_folders&post=4527"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}